Privacy Policy
Tinkr Privacy Policy
Last updated: 10 April 2026
Tinkr is a digital service that provides personalised storytelling experiences typically used as part of a child’s routine, including bedtime.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights.
This policy applies to your use of the Tinkr service.
Who we are:
Tinkr is operated by Tinkr Digital Ltd.
If you have questions about this Privacy Policy or want to make a privacy request, please contact us at:
https://www.tinkr.digital/contact
Who Tinkr is for:
Tinkr is designed for use by parents or guardians.
We do not knowingly collect personal data directly from children.
Any information we collect about a child is provided by a parent or guardian and is limited to what is needed to provide and improve the experience.
The information we collect:
We may collect the following information from you.
Parent or guardian information:
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Name
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Email address
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Account and login details
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Payment-related status or identifiers
Child-related information provided by a parent or guardian:
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Child name
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Age or age range
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Routine-related preferences or challenges (including bedtime)
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Inputs you provide to personalise the experience
Usage and experience information:
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Account setup progress
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Interaction with the service
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Feedback you provide
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Technical and device information
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Basic analytics about how the service is used
Service information:
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Information submitted through forms
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Cookie and analytics data
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Usage information
We aim to collect only limited information that is necessary to provide and improve Tinkr.
How we use your information:
We use your information to:
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Create and manage your account
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Personalise your child’s experience
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Provide access to Tinkr
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Process payments and confirm access
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Send important service emails, reminders, and updates
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Understand how the service is used
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Improve the product, experience, and performance
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Maintain security and prevent misuse
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Respond to support or privacy requests
We do not sell your personal data.
Children's information:
We only collect limited information about a child where that information is provided by a parent or guardian.
We do not knowingly allow children to create their own accounts or provide personal data to us directly.
We limit the information we collect about children to what is necessary to provide and improve the service.
How we share information:
We may share information with trusted service providers that help us operate Tinkr.
These may include providers that support:
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Hosting and database infrastructure
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Authentication and account management
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Payments
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Email delivery
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Product analytics
At the time of writing, these may include services such as:
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Supabase
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Stripe
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Resend
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PostHog
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Lovable
These providers only receive information where needed to support the service.
We may also share information where required by law or to protect the security, rights, or integrity of Tinkr or others.
Payments:
Payments are processed securely by Stripe.
We do not store full card details.
We may store limited payment-related information such as payment status, payment identifiers, or transaction references to manage access and support the service.
Email and service communications:
We may send you emails related to your use of Tinkr, including:
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Account or access confirmations
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Reminder emails
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Important updates about your experience
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Service-related support messages
We do not use these emails to send unrelated marketing during the MVP or pilot period unless you separately choose to receive that.
Cookies and anlytics:
We may use cookies and similar technologies on our website and app experience to:
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Keep the service working properly
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Understand usage
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Improve performance and experience
For more information, please read our Cookies Policy:
https://www.tinkr.digital/cookies
How long we keep information:
We keep personal information only for as long as it is reasonably needed to:
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Provide the service
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Maintain your account
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Improve the experience
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Meet legal, tax, or operational obligations
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Resolve disputes or support requests
We do not aim to keep unused or unnecessary personal data indefinitely.
You can request deletion of your data at any time.
How we protect information:
We take reasonable steps to protect your information.
This may include:
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Secure authentication
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Restricted access to data
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Managed infrastructure and hosting
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Security controls designed to reduce unauthorised access
No online service can guarantee absolute security, but we work to reduce risk and protect the information we hold.
Your rights:
Depending on your location and applicable law, you may have rights to:
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Access the personal information we hold about you
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Correct inaccurate information
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Request deletion of your information
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Ask questions about how your information is used
To make a request, contact us at:
https://www.tinkr.digital/contact
Third-party links and services
Tinkr may contain links to third-party services or rely on third-party providers to operate parts of the service.
We are not responsible for the privacy practices of third-party websites outside our control.
Changes to this policy:
We may update this Privacy Policy from time to time.
If we make material changes, we will update the “Last updated” date above and, where appropriate, provide notice through the service or website.
Contact:
If you have any questions, privacy concerns, or data requests, contact: