Terms of Use

Tinkr Terms of Use

Last updated: 10 April 2026

These Terms and Conditions explain the rules for using Tinkr.

By accessing or using Tinkr, you agree to these Terms.

If you do not agree, please do not use the service.

Who we are:

Tinkr is operated by Tinkr Digital Ltd.

If you need to contact us, please use:

https://www.tinkr.digital/contact

What Tinkr is:

Tinkr is a digital service that provides personalised storytelling experiences typically used as part of a child’s routine, including bedtime.

Tinkr may be offered as a pilot, trial, paid experience, subscription, or evolving digital product.

We may change, improve, pause, or remove features over time.

Who can use Tinkr:

Tinkr is intended for use by parents or guardians.

You must be at least 18 years old to create an account, make a payment, or use the service on behalf of a child.

You agree that any information you provide about a child is provided by you as their parent or guardian, or with the authority to do so.

Accounts:

To use parts of Tinkr, you may need to create an account.

You agree to provide accurate information and keep your login details secure.

You are responsible for activity that happens through your account.

We may suspend or restrict access if we believe your account is being misused, used fraudulently, or used in a way that could harm the service or other users.

Payments:

Some parts of Tinkr may require payment.

Where payment applies:

You agree to pay the amount shown at checkout
Payments are processed securely by Stripe
Access may depend on successful payment

Tinkr may offer pilot access, one-off payments, or subscription-based access depending on the product or stage of the service.

We may change pricing, access models, or product structure over time.

Refunds:

Where a refund is offered, this will be communicated clearly at the point of purchase or within the relevant offer.

Refunds are not automatically guaranteed unless stated.

If you believe you are entitled to a refund or need support with a payment issue, please contact us:

https://www.tinkr.digital/contact

How you can usr Tinkr:

You agree to use Tinkr only for lawful, personal, and family use.

You must not:

misuse the service
interfere with or disrupt the service
attempt to gain unauthorised access to any part of the service
use the service to test, scrape, copy, or reverse engineer the product
share access in a way that bypasses intended use

We may restrict or remove access if we believe the service is being misused.

Personalisation and experience:

Tinkr may personalise content based on the information and inputs you provide.

This means different users may receive different outputs, suggestions, or experiences.

You understand that personalised experiences may evolve over time and may not always produce the same result.

Important limitation:

Tinkr is designed to support children’s routines, including bedtime and similar use cases.

It is not medical, clinical, therapeutic, or emergency advice.

You should not rely on Tinkr as a substitute for professional medical, behavioural, sleep, safeguarding, or mental health support.

If you have concerns about a child’s health, wellbeing, behaviour, or safety, you should seek appropriate professional support.

Content outputs:

Tinkr may generate, adapt, or present content as part of the service.

This content is provided for personal use within the service.

You must not reproduce, resell, republish, distribute, or commercially exploit Tinkr content or outputs without permission.

We may update, remove, replace, or improve content over time.

Intellectual property:

All rights in Tinkr, including its branding, product design, content, technology, and materials, remain the property of Tinkr Digital Ltd or its licensors.

Using Tinkr does not give you ownership of the service, software, or content.

Availbility:

We aim to keep Tinkr available and functioning, but we do not guarantee uninterrupted access.

The service may be unavailable from time to time due to maintenance, updates, bugs, outages, testing, or operational changes.

We are not liable for temporary downtime or interruptions.

Privacy:

Your use of Tinkr is also governed by our Privacy Policy:

https://www.tinkr.digital/privacy

And our Cookies Policy:

https://www.tinkr.digital/cookies

Suspension or termination:

We may suspend, restrict, or terminate your access to Tinkr if:

you breach these Terms
your account is used fraudulently or abusively
continued access creates risk for the service, other users, or our systems

You may stop using Tinkr at any time.

You may also request deletion of your data via:

https://www.tinkr.digital/contact

Limitation of liability:

To the fullest extent permitted by law, Tinkr is provided on an “as is” and “as available” basis.

We do not guarantee that the service will always be error-free, uninterrupted, or suitable for every child, household, or situation.

To the fullest extent permitted by law, Tinkr Digital Ltd will not be liable for any indirect, incidental, special, consequential, or loss-related damages arising from your use of the service.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

Changes to Tinkr or these terms:

We may update these Terms from time to time.

If we make material changes, we may update the date above and, where appropriate, notify users through the website, app, or service.

Governing Law:

These Terms are governed by the laws of England and Wales.

Any disputes arising in relation to these Terms will be subject to the courts of England and Wales, unless applicable law requires otherwise.

Contact:

If you have any questions about these Terms, please contact us at:

https://www.tinkr.digital/contact